What Information We Hold and Why
When you open an account with us, we collect the details needed to verify your identity and process your transactions — your name, contact information, and the payment method you choose, whether that is DANA, OVO, or GoPay. We record deposit and withdrawal activity to maintain
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accurate account histories and to meet the obligations that apply in eligible regions under local law. Device and session data — such as your browser type, IP address, and login timestamps — are logged automatically to protect your account from unauthorised access. We do not sell
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your personal data to third parties. Where we share data with payment processors like DANA or OVO, it is only to complete the transaction you initiated. Cookies and similar tracking tools are used to keep your session active and to remember your preferences across visits. You
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can manage cookie settings through your browser at any time. Data retention periods vary by category: transaction records are kept for as long as required by applicable regulations in your region, while session logs are cleared on a rolling basis. Access to your stored data is
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available on request — see the contact section below for how to reach us. Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.